1 min readFeb 26, 2020
Sorry, but brand is more than just aesthetics and vibe. Long-term successful companies know that creating a brand out of thin air can get you going but ultimately it needs to be rooted in the role it plays in the customers’ lives. It’s what we did at Netflix. Started with a made up brand then transitioned to a research-based one that was effective for as long as the company was a content aggregator (becoming a studio required a brand shift).