1 min readJun 11, 2019
Thanks, Nouman. Both for your kind words and for pointing out my typos (I can’t believe this is has been up so long and no one has said anything!). I will say that I think marketing is critical but certainly not everything. And definitely will not make up for a bad product/experience. One of the reasons I think people focus on marketing is because you can see it all around every day. Bt the only way to experience a product/service is to be a customer. So people tend to frame things with that lens.